SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of trendyelectro (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of trendyelectro.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
passt super
It's very pretty and I'm coming very fast.
super!
Very silly
Corresponds to its description.
Very beautiful and sits well
Cover for Samsung A70 came up perfectly! Very beautiful cover. You can hang)))
The quality of the covers is very high, the sequins are in the gel, the cover is super, the store is reliable, communication comes out quickly, everyone recommend
The cover is very beautiful and quality, satisfied)
The cover is super good.
Wonderful item and great store!
Very cool
Thank you 3 weeks in Rostov region
Luxury cheholchik, I buy not for the first time
Very kissy
In general, the cover is normal... ordered the spouse, she liked. There are small Cons: There was no lace in the kit, the emblem itself on the case is a little rim of paint. The store is well sociable, answers all questions.
Nice, as expected...
Received quickly!!! Everything corresponds to the description. I will order more! Thank you!
whaou
nice product
Nice cover. Went well
great. recomend. just without handle. buttons of sound bit tight
very nice I like it
Everything is fine, only the delivery is long, but I recommend the producer❤️
Came very quickly, davoltna quality
super
Very nice case and well made!
Arrived in perfect good condition. Thank you very much.
great quality
Thank you very much, excellent product, i love it
Very satisfied with the goods, happy with the fast shipment and the store although we communicated little, the super cover is even very, it was unexpected that it will be so cool. Thank you very much)))))
Perfect case, came up to samsung a7 2018
got refund
looks good in happy
Everything is super!) as in the photo. Thank you!)))
Excellent cover looks good. Thank you store recommend
Just as it looks
Good
Cool cover, same as the picture, with the store did not communicate, delivery is fast.
The cover really liked, approached, delivery mega fast
Super cover! Approached perfectly, delivery is fast. Thank you store!
Beautiful Hull as in the photo now see the quality in the duration. Thank you send fast
About a month waiting and he came, all ok spastbo
The cover liked very beautiful
Arrived not required but the store returned the money is good I recommend
Very good product
ok
Gorgeous! Ordered 15.08 came 4.09
Very nice case, I am glad, well packed, express delivery. Recommend & thank you stores.
Delivery fast .. looks super ..